Are you one of The Faithful?
The Faithful is the official supporter’s Club of Western Province Rugby Group and provides unrivalled value for loyal fans of the DHL Stormers and DHL Western Province.
As two of the best supported rugby brands in the world, there are DHL Stormers and DHL Western Province fans all over the globe, whose passionate loyalty deserves a truly world class supporters Club.
The Faithful seeks to bring the fans closer to the professional teams by providing exclusive access and benefits, along with a host of additional loyalty rewards.
Western Province Rugby Group CEO, Paul Zacks, said that The Faithful is the vital connection between the loyal fans and the teams on the field of play.
"One of our greatest assets are our fans, The Faithful, and we really want to offer them a world class supporters club, one that engages and interacts with all of our fans, not only in the Western Cape, but regionally, nationally and internationally.
"The Faithful is more than a traditional supporters club, it is a hybrid programme of a supporter, membership, loyalty and rewards models.
"Research shows that we have more than two million supporters in South Africa, of which more than 52% reside outside of the Western Cape. So it was important that our supporters club interacted and engaged with all of our faithful supporters, no matter where they reside,” said Zacks.
Supporters have the option of choosing from either the Disa or Blue Faithful membership options. Both packages offer exceptional value, with the Disa membership priced at just R350 and the Blue package at R1000.
Signed-up Disa and Blue members will all receive a DHL delivered 'Welcome to The Faithful' hamper, including an exclusive Faithful cap, membership card, as well as various gifts and vouchers from sponsors and partners of The Faithful. In addition Blue members have a choice of a DHL Stormers home, away, or Thor supporter’s jersey.
The retail value of the welcome pack alone far exceeds the annual membership fee, whilst there will be many additional benefits and rewards for all Faithful members.
Both Disa and Blue members qualify for priority seat and event booking for Tests and Finals, discounts for WP Rugby events such as the DHL Newlands Sleepover and Golf Day, free entry into The Faithful Lounge at DHL Newlands on match days, an exclusive digital mailer and coaches message before every game, a free DHL Newlands stadium tour, exclusive merchandise offerings and discounts from the WP Rugby shop and online store.
There are also amazing monthly prizes, hampers and draws exclusive to The Faithful members.
On top of this all members will receive two complementary tickets to a league home game and have the option to receive two complementary tickets to attend a DHL Stormers or DHL Western Province league game at an away venue in South Africa other than DHL Newlands.
There is also an extensive retail partnership programme, with the membership card unlocking benefits and discounts with retail partners.
We call on you to stand together with us. Are you one of The Faithful?
To find out more details about the membership benefits listed above, head over to our FAQs.
Q. What is The Faithful supporters club?
A. The Faithful supporters club is a paid for supporters club offering you, our loyal fans, access to exclusive experiences, amazing gifts and other benefits.
Q. Can anyone join The Faithful?
A. Anyone can become a member of The Faithful; please note children will need to have their membership application completed by an accompanying adult.
Q. What do I get for joining The Faithful?
A. As a member of The Faithful, you will be presented with two options: 1. Disa membership and 2. Blue membership. With Disa membership you will receive a Welcome Pack, including a one-of-a-kind cap, membership card and gifts from our incredible sponsors. For Blue membership, you will also receive a Welcome Pack including rugby jersey, in addition to the Disa benefits package. For both packages, your membership will grant you access to additional benefits such as occasional free stadium access to a home League DHL Stormers or WP game, an away League DHL Stormers or DHL WP game, access to The Faithful Lounge at DHL Newlands and other lifestyle benefits including discounts and deals at selected partners.
Q. I am a season ticket holder, will I also get access to The Faithful?
A. Unfortunately, owning a season ticket does not automatically give one access to The Faithful supporters club. The Faithful membership will need to be purchased separately. Season tickets can be purchased here: https://wprugby.computicket.com/.
Q. How do I join The Faithful?
A. To join The Faithful, simply visit https://wprugby.com/the-faithful/ and click “Join Now”. Follow the simple steps and you’ll be receiving your Welcome Pack in no time.
Q. Why do I need to submit a picture of myself?
A. Your photo ID will be printed onto your membership card. It is very important that you submit a clear picture as your membership card is your ticket to accessing all of the benefits available to Faithful members. From free access to away games and access to The Faithful Lounge to discounts at our partners, you’ll need to show your Faithful membership card.
Q. How long will my Welcome Pack take to arrive?
A. Your pack should arrive within 14 days of confirmation of payment.
Q. My Welcome Pack hasn’t been delivered?
A. Please follow-up with our delivery partner using you booking reference, which will have been SMS’d or emailed to you after payment confirmation has been received. Please contact us at email@example.com and we will follow-up on your order with our delivery partner DHL.
Q. I want to edit my personal information, how can I do this?
A. Your personal information can be updated online, at anytime. Please note however, that a new membership card will not be issued for updates of personal information. Information printed on the membership card will be updated when your membership is renewed.
Q. I have forgotten my password and can’t logon to edit my profile, what do I do?
A. Simply click “forgot password” and follow the instructions to reset your password.
Q. Do I need my ID to access the benefits of my membership card?
A. Nope, your membership card serves as your unique identifier, please ensure you have your membership card with you to access your benefits. Unless otherwise indicated, you do not need to show any other form of identification.
Q. Is membership transferable?
A. Unfortunately membership is non-transferable; however you may buy a membership as a gift, please just ensure that all details are filled in correctly for the recipient, especially the delivery address. We will get in touch with the with new member for their photograph and any other details
Q. How do I get free entry to the away game?
A. Simply present your Faithful membership card at the ticket office at the away stadium and claim your complimentary ticket. Only a limited number of tickets are available per game so make sure you get there early.
Q. How long does my Faithful membership last for?
A. Your Faithful membership lasts for 12 months from date of purchase. If you would like to renew your membership early, you are welcome to do so, this will restart the 12 months membership period but will forfeit your existing membership period.
Q. How do I renew my Faithful membership?
A. Don’t worry! When your membership is up for renewal, we’ll send you an email and let you know. Simply follow the steps on the mail and pay for the following year and you are renewed.
Q. I don’t want to receive any communications from WP Rugby, what do I do?
A. To opt out of regular communications, you can follow the instructions found in one of our emails or SMSs, manage your preferences online or contact us at firstname.lastname@example.org we can assist you with the process. We will however inform you of the renewal period of your membership to ensure your membership does not expire without your knowledge.
Q. What do I do if I don’t want to be part of The Faithful anymore?
A. By choosing to leave The Faithful you are missing out on an array of great benefits just for you. To leave The Faithful simply do not reactivate your membership next year and opt out of communications via any Faithful email.
Q. Do I get a refund if I want to leave The Faithful?
A. Unfortunately, we are unable to refund any portion of the membership fee as you have already received the welcome pack, which included the majority of the benefits of the programme.